So many clients calling, so many clients you have to call. Then you have all of the annoying robo calls, telemarketers, and hang-ups. That’s not even delving into the insurances and the like. What is a therapist supposed to do? Spend their life on the phone… or get therapist phone answering? Your clients deserve your full attention when you are in a session with them. They also deserve a live answer when they call, not a recording. How do you balance that? Without help, it’s virtually impossible. Read on to find out the benefits of receiving that help with your therapist phone answering needs.
Concerns
As a therapist, your primary concern (aside from getting paid) is your clients. You want them to be happy, healthy, successful, and safe. Humans are a very social race and we require spending time with one another. That is part of a healthy human’s mind. This is also why you want to have therapist phone answering. With that in mind, if your client calls and reaches a cold voicemail instead of a warm person, it won’t be as good for them. It also would not be good for them if you are busy answering a call in the middle of a session. That is why you use therapist phone answering. A live answer makes your clients happy and healthy, and someone else doing that answering frees you up to focus on your clients session.
Solutions
A good therapist phone answering service will be able to handle your calls adroitly. That includes prompt answering, transferring a call to you if needed, scheduling, taking messages, and much more. We here at Officense do that on the norm and would be more than happy to help you with your phone calls as well. We’ve also a plethora of other services that we offer that may be of use to you. From website building to address services, receptionist courtesies to customized business services. We are your one stop shop for business service needs, including therapist phone answering.
Contact
For more information please contact us through our website, by phone at 410-814-7500 or by dropping in on us at 300 East Lombard Street, Baltimore, Maryland 21202. We’d love to hear from you and discuss what we can do for you.