The Problem
When you run a successful plumbing business, you might find yourself overrun with phone calls. New clients, returning clients, and solicitors are always a ring or two away from you. A constantly ringing phone in your pocket can be annoying. It can be especially annoying while you are working; it might even cost you a potential client. Paying customers won’t wait around for a call back. Because of the urgency of the repairs they need done, they’ll move on. If only there was a way to field calls from customers without taking time away from your projects. The perfect solution seems like a plumber phone answering service.
The Solution
A plumber phone answering service would answer your calls for you. It would leave plenty of time for you and your employees to complete plumbing repairs. A receptionist would field all calls, including returning clients, new customers, and even solicitors. Clients will be transferred directly to your cell phone when you’re available. They can even be put on your calendar schedule based on the availability you leave with the answering service. Solicitors can become a worry of the past, too. Your receptionist will inform solicitors that you are uninterested. Or, if you’d like, they will take a message. That way, you can decide at your own convenience whether you are interested in their services or not.
Still not convinced? Grow, the self proclaimed “small business marketing experts,” claim that a telephone answering service is not expendable for a growing company. “Grow have been using a telephone answering service since we began and it has become an irreplaceable part of the business.”
OUR Solution
Here at Officense, we offer plumber phone answering services along with other benefits for your small business. Our company has been offering virtual offices and phone answering services since 2006. Our receptionists are trained and skilled in call handling for plumbers and other contractors.
Please give us a call at 410-814-7500 or email us at info@officense.com. You can also come visit us at 300 E Lombard Street, Suite 840, Baltimore MD 21202. We’d be happy to give you a tour of our beautiful Inner Harbor location.