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Nonprofit’s Phone Answering

Written by Joya Tamrakar on . Posted in Blog.

Nonprofit’s Phone Answering

Running a nonprofit can be challenging, especially if you are responsible to manage all the aspects of the business on your own. Being the owner, you are always busy with donors, other charities, and volunteers. You do not have a definite work schedule. There are times when you have to work long hours to run charity events, fundraising programs, and other events. As a nonprofit organization owner, having a staff to lighten the load while you’re handling other important tasks is incredibly beneficial.

Today most nonprofit organizations hire dedicated phone answering services to keep their front-end communication run efficiently. For instance, our client, Humanity First, has already found Officense’s phone answering services to be an extremely useful solution to manage their communication paths. So, hiring a nonprofit’s phone answering service at Officense may be the best solution.

Officense’s Nonprofit’s phone answering service

Officense has been partnering with and assisting diverse firms for over 10 years, providing professional communication and administrative solutions. Communication and business process outsourcing with Officense can help you ensure that all communication and front-end business needs are fulfilled in a very professional and effective manner.

Call handling

By choosing an executive assistant with Officense, you get our exclusive, customized phone answering services. For example, we have a customized script for each company. All the calls will be handled as per your call instructions. With Officense, your calls will be answered quickly and the message will be sent to you immediately. No calls will go unanswered. Our staff can eliminate hang-ups and improve customer retention.

So, the Officense team not only supports your business but acts as a part of your staff. You can decide how your calls and general business communication will be handled. We will forward calls according to your instructions anywhere in the world. Whether you work from home or have to travel for business, important calls shouldn’t be missed. And the best part about Officense’s services is you only pay for what you use.

With our 24/7 service, someone will always be there to speak with your clients, even if it’s after-hours. Hence, having our staff manage your front-end communication, gives you time to focus on your job. We obtain the information and help to grow your customer base, and you provide excellent service to your clients!

Contact us

For more information, give Officense a call at (410)814-7500, today!