First Impressions: Executive Assistants

Executive assistants may be more important for your startup business than you think. They give the first impression and convey your company’s message, which is key for your new brand’s image. For every company, especially a startup, customers are extremely important for the future of your business.

ABILITY TO MAKE OR BREAK YOUR BUSINESS

In Micah Solomon’s article “Leadership is Swell, But Your Receptionist Makes or Breaks Your Business” he claims a “clueless receptionist today, a bankrupt business tomorrow”. Every single employee is a representation of the brand. Moreover, a disgruntled employee creates a dissatisfied customer which ultimately hurts your brand and businesses bottom-line. Solomon believes that the “first and last impression creator is among the most important positions in your enterprise.” Executive Assistants, receptionists, or any employee on the front line, are essential for your entire business.

KEEP A LEAN TEAM AND SPEND WISELY

Now, I understand that a startup business may not always have the means to provide rigorous customer-service training for their employees. Or perhaps, even have the time to hire or train new employees at all and there’s so much minutiae within a customer’s experience with your brand that often goes overlooked, especially on the first go around. Newly established entrepreneurs tend to be more concerned with back-end business operations. In that case, it would be ideal to source procedural admin tasks to a professional.

In an interview, a first-time business owner gave tips to make a successful startup company. Her #1 tip was to “Keep a Lean Team and Spend Wisely,” where she advises avoiding unnecessary hires and spending every dollar intentionally. This cost efficiency is what all startup business owners can connect with.  As a business owner, having an executive assistant would allow you to use your time adequately. But there is simply not enough time or money to hire and train these employees.

YOUR EXECUTIVE ASSISTANTS

Don’t shy away from having your cake and eating it too! Now, it is easier toExecutive Assistants have professionally trained executive assistants who are versed in and exude your brand’s image, without having to spend time or money on staff training.

Well, with Officense it is! At Officense you will have a team of executive assistants, both in office and virtually, who tailor services to your company’s needs. Our team comes at a fraction of the cost of hiring an assistant on your own. You will gain a fully trained and professional staff that will give your startup the great first impression it needs.

We have executive assistants to answer your calls, greet your clients, follow up with leads, schedule appointments, and much more. We also provide high-end business facilities with fully furnished dedicated and a la carte office space, as well as conference rooms by the hour. Give Officense a call at (410) 814-7500 to meet your new staff and tour your new prestigious business location, today!