Criminal Lawyers Phone Answering

Written by Joya Tamrakar on April 5, 2022. Posted in Blog.

Criminal lawyers specialize in criminal law and represent defendants facing criminal charges in state, federal, and appellate courts. As a solo attorney, he/she is responsible to perform various tasks. From investigating the case to interviewing witnesses to researching about the case to drafting files and appeals to advocating for the defendant at trial and much more.

Challenges

Running a small law firm can be challenging when you are running your business and performing all tasks on your own. You do not have a definite work schedule; you have to work evenings and weekends to meet all the deadlines. However, having a staff to lighten the load while you’re assisting your clients could be incredibly beneficial.

Solution

Today most law firms hire dedicated phone answering services to keep their front-end communication running smoothly. Many law agencies and partners of Officense have found Officense’s phone answering services to be extremely useful to manage their communication paths. A journal published on MSBA’s bulletin bar highlights how one of their partners leverages his company’s operations with the use of Officense’s services. Therefore, hiring a criminal lawyer’s phone answering service at Officense may be the best solution.

Officense phone services

Officense has been partnering with and assisting law firms for over 10 years, providing professional communication and administrative solutions. Communication and business process outsourcing with Officense can help you ensure that all communication and front-end business needs are fulfilled in a very professional manner.

By choosing an executive assistant with Officense, you get our exclusive, customized phone answering services. For example, customized scripts for your law firm provides full-time support while matching your call instructions.

The Officense team not only supports your business but acts as a part of your staff. You can decide how your calls and general business communication will be handled. We will forward calls according to your instructions anywhere in the world. Whether you work from home or have to travel for business, important calls will never be missed. Our staff can eliminate hang-ups and improve your customer retention. And the best part about Officense’s services is you only pay for what you use.

With our 24/7 service, someone will always be there to speak with your customers, even if it’s after-hours. We can answer and manage your calls while you focus on your job’s additional responsibilities. We obtain the information and help to grow your customer base, and you provide excellent service to your customers!