As a contractor sometimes business gets in the way of business, especially when it comes to answering the phone! Still, the cost of getting the phones handled by a traditional receptionist might be more than you’re willing to pay. The truth is that you don’t actually have to. Officense’s virtual assistant package is a better answer to your phone service needs. We can answer all your calls live, screen them to see if they are important, and then forward the relevant calls directly to you. Officense will make sure you never miss out on a new customer again!

You do such a great job for your clients that you often get referrals from satisfied customers. Referrals are great for business but without a system they are useless. These great oppertunities will not do you any good if you can’t keep track of your leads for quick and effective follow-up. It happens to busy contractors all the time; they get so involved in providing the quality service they’re known for, that they forget to stay on track with business processes that could lead to more customers. Lead tracking through Officense makes it so much easier. We log the lead in the shared system and can even link it to your reminders or appointments.

When a potential new customer calls your number and gets a voicemail box you risk missing out on work. Instead, make your new customer's first impression pleasant and simple by having an Officense virtual assistant answer your calls and even schedule appointments. We can answer common questions, book estimates, take personal messages, add service appointments to a shared calendar, or connect the calls to you directly.