Today, Search Engine Optimization (SEO) is a significant tool to help your website to be noticeable and accessible to your potential clients. If your website is listed at the very end of the list then it’s possible that clients will never bother to visit it. Google is the most popular search engine and it’s important that your website has a good SEO score in order to rank. Recently Google launched a program called “Google Guarantee”, a program that is very helpful for local and service-oriented businesses.

The program helps customers find reliable, genuine and trustworthy local businesses when they go online to find a solution to their problem. However, using Google Guarantee has some very strict requirements for response times and customer service. To ensure compliance, a local and trusted receptionist support team is a must, and Officense can provide without the traditional expense associated with hiring support.

What is required to qualify for Google’s Local Service Ads?

Confirm your eligibility: To verify if you can connect to your clients with Local Service Ads, first confirm your business type and if the service is offered in your region. If the service is not offered yet in your region, sign up to be notified once they are available to your region.

Create your business profile: In your business profile, list the job types that you offer. Your business profile will determine the jobs that match your local service ads, so you need to be very specific about what kinds of jobs you are looking for. You also need to list the areas where you want your leads, your weekly budget and your business hours. Paying for Google Local Services ads is the best approach to make sure that your website is one of the top results that appear in your potential client’s searches and also, it’s a very first step to be approved for Google Guarantee.

Add your license and insurance details: To be eligible for Google Local Service Ads you will need to provide proof of your business license and insurance coverage. Be sure to provide up to date paperwork.

Undergo Background checks: In order to qualify, the businesses will require to complete a screening process that includes background checks performed by Pinkerton Consulting and Investigations Inc. The background checks are for free.

Managing your leads and jobs

Once you have the business profile completed, you can launch your Local Service Ads and start collecting new leads. You can view and manage the leads via the Local Services Ads app or your lead inbox. It is highly suggested that you respond to leads as soon as you receive them. As per the program policies, “Having a consistently fast response time could improve your ad’s ranking on the search and increases your ability to receive leads. If you regularly fail to respond to messages or have repeated delays in your responses, the option for customers to send message requests to your business may be removed.”

When you’re on the road heading to an estimate for one of your customers, the last thing you want is your phone constantly ringing with people trying to schedule appointments. You need staff who can take calls for you and help your business grow! At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your contracting needs. Our receptionists are trained to answer calls in a professional manner while guiding the call the best way possible in a minimum amount of time.

As a contractor, having a staff to lighten the load while you’re at job sites is incredibly beneficial. Our staff can eliminate hang-ups and improve your customer retention. With Officense, your calls will be answered quickly and the message will be sent to you immediately, a call will never go unanswered. With our 24/7 service, someone will always be there to speak with your customers, even if it’s after-hours. The staff is a contractor’s support. We obtain the information and help to grow your customer base, and you provide excellent service to your customers!
For more information, give Officense a call at (410)814-7500, today!

When you go to start a new business there are a variety of things to consider. There is the fun of picking a new name, but also the toil of the legalities involved. You also have to consider where your business address will be and what kind of digital footprint you want. All of these things and more can be helped with by utilizing Officense’s new business startup services.

Location

When you startup a new business, the first thing to consider is where it will be. You can work from home, many do, you can use a p.o. box, or you can rent space somewhere. How much space do you need? How professional do you want your business to appear? Where do you want to locate your business for the best traffic of those you are there to serve? After all, a business is all about making money by serving a portion of the population. The key to any business placement is “Location, Location, Location”.

Registration and Online

Get registered so that your state can properly assess and tax you. Not the most fun of tasks, but a necessary one none the less. After you have accomplished both of those tasks, you need to decide how much of a digital footprint you want. Do you just want clients to be able to email you? Alternatively, given this digitized age, do you want your startup to be found on Google Maps or have a website detailing the service/s you provide? To do this you need to register a domain name and set up a website.

Contact

Lastly, is your startup the kind of business that will need someone to answer your phones? Are you someone who does not like to speak to people but still wants to make a profit? Do you expect a variety of spam calls to come in (believe me, you will get far more of those than you dreamed possible, they are not limited to just household and cellular phones)? Do you simply want to be able to focus on your clients one at a time without distraction of setting up appointments for other clients?

You can find other things to check off your startup list in this article from SmallBizTrends that has 30 such check points for you.

Officense is capable of helping with each of these steps. We also provide mail services (where you won’t even have to deal with the spam mail you and your business will get) as well as receptionist services. Our address, that you may use for your office address, is in a premier location. Let our extremely well trained executive assistants become yours. So give us a call, message us on Officense, or come on in at 300 East Lombard St, Baltimore, MD 21202.

Over the past years, Web services have become immensely popular in the business world. Web service plays a very significant role in everyday life of a business/ organization. It is a tool that enhances the business process and adds value to company’s wellbeing in the course of conducting their businesses. Some of the key benefits of web services for a business are improves efficiency, 24/7 accessibility, provides higher level of data security, easy to customize, install and maintain.

It is a tool that allows businesses to communicate with each other and with their clients in regards to various things. Web services share business logic, secures data and processes through a programmatic interface on the web. Web applications allow businesses to interact and share some of their competences, skills and processes to others on the web. For example, a roofing company will interact with its suppliers, clients, partners and so on. The existing and potential clients have access to the calendar, they can look for the type of service they need and can schedule themselves.

If you’re a building startup or looking to transform your company, look no further than Officense! We have everything you need to manage your businesses online image. Choose from custom domain names, set up a business email address, or have Officense host your website. With Officense you’ll enjoy easy to use web builder and hosting tools, as well as 24×7 support.

For more information and a complete list of services, please visit https://www.officense.com/web-services/.  To add domain registry or hosting services to your existing service package, please visit https://webbuilder.officense.com/.

The business world has been praising the success of co-working space in offices. Indeed, they have many benefits for dynamic companies. Co-working space promotes teamwork, healthy work relationships, and assists with company office costs.

Collaboration in the Workplace

Ah, teamwork! This dreaded activity is one that everyone can relay a horror story on. Indeed, many businesses have a difficult time promoting collaboration through teamwork among their employees. One sublet tactic for promoting teamwork is creating a co-working space within your office. It allows your employees to see the work others are doing and potentially offer assistance. As the saying goes, “Two heads are better than one.” If co-working space promotes collaboration, then it is pivotal to provide this to your staff.

Healthy Work Relationships

Co-working space can also foster healthy work relationships. These spaces promote interaction among your employees. Spending positive time with one’s coworkers can assist with employee retention and an optimistic company culture. Employees are more likely to be satisfied with their work if they have workplace friends. Who wants to come to work and feel like a stranger among their colleagues? Answer: No one …

Cost Effective Co-Working Space

Having multiple offices or cubicle for your employee is not a cost-effective use of office space for most businesses. Not only is this practice stifling to your employees’ potential collaboration, but it is also costly. Co-working space has the potential to require less construction and costly cubicle walls. Instead, allow your office to breath well protecting your profit margin. Another benefit for businesses is telecommuting employees can utilize the co-working space, during the times you briefly need them in the office.

If your business is in the market for High-end office or co-working space, give Officense a call! We provide all inclusive business facilities with fully furnished dedicated and a la carte office space, as well as conference rooms by the hour. Give us a call at (410)- 814-7500 to schedule your tour of our downtown location, today!

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