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ADMINISTRATIVE ASSISTANCE FOR DEBT COLLECTORS

Debt collectors don’t always have it easy when it comes to the calls they have to make. Usually, they’re calling people who don’t want to speak with them, or don’t have the funds at the time and it can be an uncomfortable conversation. The definitive properties of a debt collector’s job typically include “arranging for the repayment of outstanding debts owed to the company, and contacting debtors by phone and negotiating on affordable payment plans for recovery of the debts,” as described by JobHero.

24 HOUR CALL HANDLING

While a debt collector primarily does outbound-calling, you might need assistance with incoming calls from people to settle their debt. With Officense’s HiLivePro, your collection company will receive dedicated business phone answering services, running 24/7. There’ll be no more worrying about juggling the inbound and outbound calls through all hours of the day! Our call specialists undergo rigorous training to perform as well as actual members of your staff. The callers are greeted and handled per your exact instruction. 24/7 phone answering services are a top priority for many businesses.

Financial Advisors

With Officense’s HiLivePro, you also get the added benefit of bilingual phone answering services. Not only are calls able to be returned round-the-clock, but a wider, bilingual clientele can be reached also! Companies today can’t afford to overlook those who speak more than one language. The truth is, the U.S. one of the highest concentrations of Spanish speakers in the world. So why not open up your call handling to a wider audience? With dual phone lines, and phone tree options, HiLivePro gives your callers options to proceed in either English or Spanish.

MAIL PROCESSING SERVICES

Along with Officense’s phone answering services, we can also help with other administrative tasks, such as processing your faxes, scans, or mail. With Officense you’ll receive a prestigious business address – located in the heart of Baltimore City – for your mail, your stationery and your advertising. Your address with us will list your company’s name, not ours, which is great for your company’s image. If you work from home, this is also a great way to protect your privacy. You’ll receive a locked, private mailbox with 24/7 access, and if you’re out of town, we can monitor and forward your mail by request. You have the options of getting notified whenever something arrives for your company, and getting it forwarded every week if you’d rather.

CONTACT OFFICENSE TODAY

Reach out to Officense today to find out more about other benefits we have to offer your agency. Our phone number is 410-814-7500, and our email is: info@officense.com. Feel free to stop by for an in-person demonstration as well. Our office hours are currently 10 AM to 5 PM, Monday through Friday. Officense will handle your incoming calls, so you can focus on the rest.

Breaking Barrister Business Barriers

As a barrister you’ve gone through a lot of work already. This school, that school, bar exam… you name it. Why go through more work than you need to now that you’ve got a barrister business? You need to deal with your clients, the court, documents, and your fellow practitioners. That takes a lot of time and produces quite a bit of stress.

Relieve Your Stress

Instead of driving yourself into an ulcer from stress, let Officense help you break those barrister business barriers down. We have well developed support and services that can make your life a bit easier.

Telephone Services

We have first-rate, skillful executive assistants to take your calls. Your callers will be greeted professionally, as befits a barrister business. They will then be triaged to where you need them, when you need them. If you are unable to take a call, you won’t have to! We can send callers to your voicemail, forward your calls to someone else, and even take messages for you. Your callers get the benefit of talking to a real live person instead of a recording and you get the benefit of having a more professional look and appeal.

Office and Conference Room Services

We have lovely private offices that you can utilize by the hour, day, or longer. If you are just starting your barrister business, this may be the best option for you. They are less expensive than real estate and provide you with a professional business address in a prestigious area that makes you look great! Our conference rooms are spacious…and importantly… Covid ready.

Conference Room Space

Mail and Address Services

Say you wish to start getting clients in Baltimore but you are from Silver Spring, or Owings Mills. Use our address services to help get your barrister business rolling! You can officially have your address be in the prestigious inner harbor area while working from home. We also can sort through your mail and weed out the spam and junk flyers everyone gets. Then you can either pick it up anytime – day or night – or have it forwarded to you. The possibilities are endless.

Contact

For more information, or to schedule a consultation, please give us a call at 410-814-7500. You can also check out our website or send us an email at info@officense.com. We also would be more than happy to see you in person at 300 East Lombard Street, Baltimore, MD 21202.

Bounty Hunter’s Administrative Services

Bounty hunters are private citizens who aid the criminal justice system. As an independent private citizen contractor, they have the legal authority to track down and arrest the fugitives. Their work may vary from day to day but each assignment follows the same pattern. Their daily task includes:

  • Collect new bounties and new assignments from multiple agencies for a set of fees.
  • Investigate the fugitives which require investigating fugitive’s home, workplace, hangout places, and interviewing several people related to the case.
  • Conduct research that involves communication with police contacts, investigating fugitive’s online presence, tracking his credit cards, and many more.

Being an independent private citizen contractor there is always more work to be done in the office from answering emails, answering calls, scheduling interviews, processing billing, research related paperwork, and much more. You must be overwhelmed with your day-to-day task but guess what you don’t need to worry anymore because Officense is here to help. With Officense’s by your side, you can focus on your job while our executive assistants handle all your administrative tasks.  

Officense is here to help!

Having professionally trained executive assistants who exude your new brand’s image, without having to spend time training, while staying on budget. I know what you are thinking- this is not possible for my business. Well, with Officense it is! At Officense you will have a team of executive assistants, both in-office and virtually, who tailor services to your company’s needs. Our team comes at a fraction of the cost of hiring an assistant on your own. You will gain a fully trained and professional staff that will give your company a great impression it needs.

We understand your problem, so we are here to provide the solutions that fit best for your business. If your company is lacking one, consider Officense! We have fully trained Executive Assistants to answer your business calls, handle your mail, greet your clients, and a whole lot more!

Contact Us

For more information on how we can help you, please give us a call at 410-814-7500, or email us at info@officense.com. We look forward to hearing from you!

BAIL BONDSMEN CALL HANDLING

Bail bondsmen are accountable for a lot of things. They work in unison with bounty hunters as they play an important role in bail agents. As explained by BountyHunterEdu.org, “Bail bondsmen provide the funds necessary to release a criminal offender prior to their trial; this is usually secured by property collateral or a co-signer.”

HOW WE CAN HELP

24/7 Phone Service

Being tasked with so much, phone answering and returning countless voicemails are the last things bondsmen need to worry about. With Officense by their side, they won’t have to.  Here at Officense, we have a remarkable team of executive assistants ready to handle your calls. We’re professionally trained, and are able to exercise any call script you’d like us to follow. We know there are different kinds of bondsmen, and are able to assist in all aspects. Our phone answering services range for general bails, to federal bonds, to immigration bonds, etc. If you need assistance in your call handling or administrative tasks, contact us. Anywhere from taking messages on your behalf, to scheduling and processing the whole thing for you – Officense will be the answer.

[BILINGUAL] COMMUNICATION IS KEY

Time management

We have the ability to provide call handling during regular business hours, or 24/7 with HiLivePro. 24/7 phone answering services can change the way your business functions completely. Bails are able to be posted round the clock, so why shouldn’t bondmen be accessible? The best part of our HiLivePro’s 24/7 call handling service – its bilingual! Companies in today’s age can’t afford to overlook those who speak more than one language. Truth is, the U.S. has the second highest concentration of Spanish speakers in the world. By 2050 the U.S. is expected to have 138 million Spanish speakers. That’ll then make us the largest Spanish-speaking country in the world. So why not open up your services to a wider audience, and grow with the changes in society?

TOUCH BASE WITH OFFICENSE TODAY

Officense has been a trusted resource for growing and well-established businesses for years. We have an amazing reputation with the hundreds of clients that we’ve supported. Whether it be a mailing address, office space or a bilingual receptionist, Officense has everything your bondsmen service needs. Contact us by email or phone for more information: 410-814-7500 or info@officense.com.

Full-Service Offices

Starting a solo law practice can be tough.  It takes persistence, attention to detail, and a realistic, implementable business plan in order to succeed as a solo lawyer.  Of these challenges, the most prominent are the basic issues of managing administrative tasks, using flexible office space, and marketing.

Managing Administrative Tasks

Besides the work you are doing in the courtroom, when you are a solo attorney at foreign law practice there is always more work to be done in the office.  Between answering emails, scheduling consultations, processing billing, and document preparation a solo attorney may find themselves overwhelmed by paperwork.

The Thomas Reuter’s Solo and Small Law Firms Group recently completed a study asking attorneys about the most challenging aspects of their profession, and not surprisingly, time spent on nonbillable, administrative tasks were at the top of the list. Survey results concluded that (74%) say they spend too much time on administrative tasks rather than practicing law. (17% of respondents rated this a significant challenge). As a result of management and administrative burdens, the study found that small/solo firm lawyers, spend only 60% of their time doing client work.

Using Flexible Office Space

Another challenge comes in the form of finding a place to meet your clients.  It’s no secret that a more professional image leads to higher hourly rates.  Attorneys who meet clients at a coffee shop will just simply never make as much as those who meet on the 8th floor in an executive office suite.  Unfortunately, solo practicing lawyers often cannot afford prime real estate.  Meeting at home is no better. Lawyers who go the home office route soon find they sacrifice their privacy and comfort at the expense of their practice.

Marketing

One of the most difficult things for young, solo practice attorneys just starting out is finding clients.  Marketing is challenging for all businesses and with so much competition it’s enough harder to get new clients.  New attorneys need a networking group to support them and spread their name.  They need high-quality printing and copying equipment to print flyers and direct mailers.  They also need a professional address and local phone number to promote online and on business cards.  If your address is a P.O. box and your phone number area code is from Maine, no one will ever find your firm when they search for a foreign law attorney located in Baltimore.

So, what can you do?

Luckily, there is a solution for Attorney at Foreign Law at Officense we have been helping attorneys for over 10 years.  Our team of executive assistants can scan mail, client drop-off documents, and other paperwork in mere minutes, answer your calls, and make your scheduling and client follow up a breeze.  Stop meeting your clients at restaurants or stop signing up long-term and expensive office lease and use our beautifully furnished offices and conference rooms which can be rented hourly, daily, and yearly. You can pay as you go and use the offices when you need them.

Attorneys can leverage our network of business connections and take advantage of Officense community events to drive their firm from an unknown to being talked about by business owners throughout all of Baltimore.  The resources and amenities provided by Officense are what every solo practice and small firm needs to beat the competition and reach their potential success. 

Call us today at 410-814-7500 and learn how we can make your life easier and help your practice grow!