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phone answering

As a small business, maybe you don’t need an office space for daily use. But instead, temporary office space to simply hold meetings with clients as needed. Or perhaps you have the need for an office for a couple of days to work on that proposal or prepare for presentations. At Officense we have Day member agreements that allow you to instantly rent office space at an affordable cost. You pay for only the amount of time spent in the office or conference rooms and you can pay as you go. Nowadays many businesses venture into e-commerce so, maybe you don’t need a physical business location. Allow Officense’s virtual office assistants to aid in those virtual office administrative tasks from answering your live inbound calls and re-routing the calls you actually have time and want to take. Delegate scheduling, billing, mail handling, and forwarding, and tailorable similar tasks to us, your local virtual office assistant.

At Officense, we train our local support staff and executive assistants to provide customized business communication support tailored to meet each individual company’s needs.

We can provide your business with:

  • Unique company DID phone number
  • Tailored call flows and greetings, appointment scheduling capabilities
  • Live answering and announcing
  • Specialized Call Handling Procedures
  • 24/7 phone answering services
  • Solicitation call buffers
  • Mail forwarding
  • Call routing
  • Payment processing and administrative services
  • After hours phone answering services, etc.

Officense leaves room for flexibility with add on a la carte services that can be determined as per your need. At Officense our goal is to help business owners and entrepreneurs determine the type of working space and customized communication support your company might need. We are here to help you with your business requirements!

Contacts us now to learn more about how Officense’s virtual office assistants can help you and the people you serve! Give us a call at 410-814-7500 today.

CALL HANDLING FOR THE HOLIDAYS

Running a business isn’t easy, especially when you take a hands-on role in keeping things going yourself. You may wonder how to balance all the different roles: fielding calls from customers, suppliers and others while still running your business and spending quality time with your family over the holiday season.

The best way to never miss a call throughout the holidays is with Officense Business Phone Services. Depending on the type of incoming call, we adjust our call handling according to your instruction. We answer and screen your calls, then connect the call to your correct team member, anywhere in the world! We can capture sales lead information, share info about your company or even schedule appointments through your own custom CRM. On top of that, never mind filtering out the spam and robo callers – as Officense will be sure to filter those out before the call reaches you.

BUSINESS PHONE SERVICE

Selecting a Business Phone Service may be challenging, but using it should be nothing but easy. Your organization needs a cost-effective business phone service that offers exceptional reliability, quality, outstanding customer service, and features to match your needs. With an understanding of the capabilities and attributes that are important, you can sort through the abundance of options available with confidence. And it’s all here in one place – at Officense.

STAY PROFESSIONAL

If you give clients your office number, there’s a risk you’ll miss the call if you have to step away. On the other hand, giving out your cell phone number could really put a kink in your positive work/life balance. It can also sometimes appear a little less than professional. That’s why Officense gives you the tools you need to take your business with you. We provide a dedicated business number, plus the ability to present menu options to all your callers and connect them to anyone in your company, no matter where they are or what device they’re using.

Our on-site receptionists greet your clients in a friendly manner and project a professional image for your company. We answer and screen your calls, per your instructions, then announce and connect the call to the correct member of your company, anywhere in the world! At Officense, we focus on delivering a level of service unmatched by any other Business Call Handling Service.

Your Virtual office

Today you do not necessarily require to have a physical location to run a business. You are also not required to invest in a lease or pay rent on a particular location. With the use of virtual office, businesses and their employees can work whenever and from wherever they like. A virtual office allows businesses and their employees to save commute time, money, and also it increases productivity, lower technology costs, lower overhead costs and produces low turnover rates.

Some key benefits of virtual office would be:

  1. Having a prestigious business location

Home-based businesses are becoming more and more popular. Having the physical address that comes with a virtual office adds value to the business. Along with that meeting potential clients in a professional setting has the best first impression. Having a postal address will help businesses to look more prestigious rather than having their home address. And also, you will have the privacy of not giving out your home address to the clients.

  • Assistance of virtual assistants

Virtual assistants can help manage your daily incoming calls and leads. They can help with scheduling appointments, managing your calendar, arranging meetings, payment processing, preparing documents, printing, and making copies of the documents, and help with scanning and forwarding your mail. You can use a virtual landline number instead of using your cell/home number. The virtual assistants can screen your calls, forward the calls accordingly, and handle the marketing calls as per your request.

  • Can be cost effective

A virtual office allows businesses to work remotely by providing a range of business functions and also create a presence in a desirable location without the need to pay rent for the actual office. Traditional office space comes with a lot of costs such as rent, utilities, IT infrastructure, furniture, etc. A virtual office allows you to use the traditional office space as per your needs. You can access fully furnished offices and conference rooms that are equipped with updated tools.

  • Saves commute time and money

Utilizing a virtual office means being able to work whenever and from wherever you want. Whereas, working in a traditional office means getting ready for work and traveling to get to your office. With the use of a virtual office, you can work comfortably from your home office or from a fully-furnished private office.

At Officense, we give you virtual office solutions to make working remotely work for you. Our virtual office assistants and live receptionists are here to answer your calls and handle your administrative needs. We give you a professional face, help you communicate with clients, and provide you with the tools to work remotely.

Officense offers many services that can help your virtual business run smoothlyVirtual phone services with virtual office assistants to handle your calls, set appointments, and follow up with leads. We also provide a business mailing address and virtual address mail forwarding. We give you the tools and technology to increase productivity and communication, all at an affordable price.

To get more information give Officense a call at (410) 814-7500, today!

COWORKING FOR MILLENNIALS

Mediators and Arbitrators

The article “WHY COWORKING WORKS FOR MILLENNIALS” discusses the pros to working in a shared office space. Shared office spaces are where individuals from multiple businesses can engage in work. Millennials are becoming entrepreneurs, building and joining startups. and consequently are starting to shape the trends of how and where we work. The article discusses why millennials use shared office space.

THE 7 REASONS WHY MILLENNIALS ARE USING COWORKING OFFICES

1. Lower Costs – Shared office spaces are almost always cheaper than their full-office counterparts.
2. Fewer Responsibilities – “Things like cleaning and maintenance are taken care of by the building’s owners”.
3. Networking Opportunities – “It’s a perfect place to meet new people in the professional world”.
4. Smaller Commitments– Shared office space is used monthly, daily, or hourly rather than having a long-term lease.
5. Support for Startups – “Shared spaces are ideal for entrepreneurs with small budgets, uncertain futures, and a need for networking with other businesses”.
6. Urban-Centric Locations – “Shared office spaces usually occupy urban centers, making them a perfect fit in millennials dream locations”.
7. Resistance to Traditional Offices – “They’re breaking down corporate hierarchies, dismantling 9 to 5 mentalities, and even redefining social norms in business interactions”.

YOUR COWORKING SPACE

At Officense, we can meet all of your co-working needs. We can provide you space to collaborate and be around others, while also giving you the freedom to make your own schedule. We offer fully furnished dedicated office space and month to month office space as needed, without the hefty price tag. Not only are there conference rooms by the hour, but they’re at the low rates you need. You avoid using resources to pay an expensive rent, while having an impressive office to use when you need it. In addition, we offer beautiful startup office space overlooking the Inner Harbor in downtown Baltimore. You are able to completely customize the way your run your business. Officense a call at (410) 814-7500 to meet your new staff and tour your new business location, today!

Business phone line for Residential Remodelers

Running a business requires a lot of work and planning. A company can only succeed by implementing the right tools and strategy. If you are running a company on your own, you need to make smart decisions so that the company can run successfully. Residential remodelers are always on the clock visiting the client’s properties, working on different kinds of remodeling projects, scheduling estimates, and appointments, answering phone calls, and so on. With so much to do on the site and in the office, you might have a tough time juggling all the work by yourself.  So, having Officense to manage and handle your business phone line would help you and your company to function more efficiently. You can use your time running your business while we manage your business calls and other administrative tasks.

Hiring business phone line service

Having professionally trained executive assistants who exude your new brand’s image, without having to spend time training, while staying on budget. At Officense you will have a team of executive assistants, both in-office and virtually, who tailor services to your company’s needs. Hiring Painter’s phone answering would be a perfect solution to help you grow your business.

Our team comes at a fraction of the cost of hiring an assistant on your own. You will gain a fully trained and professional staff that will give your startup the great first impression it needs. Officense has experienced, professional Virtual Assistants to help assist you from any location. Whatever obstacle you may face, we can provide a business solution for you. 

Our virtual assistants can answer your calls, filters them and transfer to whatever number you request in a very professional manner. Our executive assistants will use your shared calendar to set estimates, book appointments, track leads, follow up with leads and much more for your business, while collecting a detailed set of information for you to better asset your clients’ needs before appointment take place.

Finally, our assistants can provide lead tracking on your scheduled estimates for your marketing department. We use, intuitive thought to anticipate your customers’ needs and what is important to your business. That’s the added value of Officense, we can even classify your appointments for more complex scheduling.

Contact us

Officence: Instant Business Office
Logo: Officense

Let us handle your phone reception and front – end office needs. We give you the tools and technology to increase productivity and communication, all at an affordable price. We also provide a business mailing address , virtual address mail forwarding,  instant office space and conference rooms, giving you a professional setting when you need it. To know more about our services, give Officense a call at (410) 814-7500 today!