Have you been considering whether you should outsource some of your needs? Do you wonder if that would be a sound decision for you? Are you concerned that the cost will outweigh the benefits? Would you like your questions answered? For all these things and more, please keep reading as I discuss outsourced non profit services.

Budgets

Non profits tend to be on very tight budgets. Because of this each member ends up covering a lot of roles. Sometimes the roles they are covering are quite difficult and time consuming. Other times, there are no members qualified to take on those roles. This is where a non profit might wish to look into alternatives. These alternatives are outsourced non profit services and have a wide variety. Some non profits need help with their taxes as they are more complex than most. Others need assistance with day to day accounting. There are also those that need assistance with just payroll. The main point is that each non profit is different and due to those differences need different areas of assistance.

Solutions

With Officense, we offer you a large line of choices for outsourced non profit services. You can utilize us as one stop shop for your needs. What is even better is that as well as having a wide range of services, you only pay for what YOU need. We are very customizable. With secretarial, administrative, and telephone services we can handle a wide plethora of needs. Do you need to have a meeting and don’t have meeting space, we’ve got you covered. Do you need database support? We can handle that too.

Contact

As MST says “There’s no “right” answer here. Your nonprofit organization’s needs, structure and culture are unique. The preferred scenario is the one that works for you.” We here at Officense, can only hope that we are what works for you. If you’d like to get in touch with us for outsourced non profit services then please call us at 410-814-7500. You can also visit our website, send an email to info@officense.com or come on down to our prestigious location in the inner harbor. Our address is 300 E Lombard St. Suite 840, Baltimore, Maryland 21202. We look forward to meeting you and discussing how we can help you as you help so many others.

There has been some great strides to end the worldwide effects of COVID-19. The global pandemic has impacted the business world drastically, causing owners and clients alike to adjust to a completely new norm.  Renting a private office for your work needs will help aid in the adjustment to this new realm.

Co-working was once to be the new way forward for many companies, given the current world climate, it is no longer the best option. Companies have leaned towards co-working in the past, as it provides varying rates, lease flexibility, and the security of not having to worry about office management.

Co-working spaces also often include all utilities in their pricing, provide a multitude of office resources, and have on-site staff to support their members. However, here at Officense we can provide you with all of those same amenities and services all while you enjoy a private office space! It is literally the best of both worlds!

We have been taking great measures to ensure the safety of everyone in the office including a daily office maintenance around the clock, cleaning any common areas within the office. In addition, with a private office space, you have less germs to worry about and the freedom to create your own sense of comfort within the workplace.

CONTACT US

For more information on our private office space for rent, or to check the spaces themselves out, please feel free to visit us at 300 East Lombard St., Baltimore, MD 21202. You can also check out our website or give us a call at 410-814-7500. Emails can be sent to info@officense.com. We look forward to hearing from you!

Nonprofit’s Phone Answering

Running a nonprofit can be challenging, especially if you are responsible to manage all the aspects of the business on your own. Being the owner, you are always busy with donors, other charities, and volunteers. You do not have a definite work schedule. There are times when you have to work long hours to run charity events, fundraising programs, and other events. As a nonprofit organization owner, having a staff to lighten the load while you’re handling other important tasks is incredibly beneficial.

Today most nonprofit organizations hire dedicated phone answering services to keep their front-end communication run efficiently. For instance, our client, Humanity First, has already found Officense’s phone answering services to be an extremely useful solution to manage their communication paths. So, hiring a nonprofit’s phone answering service at Officense may be the best solution.

Officense’s Nonprofit’s phone answering service

Officense has been partnering with and assisting diverse firms for over 10 years, providing professional communication and administrative solutions. Communication and business process outsourcing with Officense can help you ensure that all communication and front-end business needs are fulfilled in a very professional and effective manner.

Call handling

By choosing an executive assistant with Officense, you get our exclusive, customized phone answering services. For example, we have a customized script for each company. All the calls will be handled as per your call instructions. With Officense, your calls will be answered quickly and the message will be sent to you immediately. No calls will go unanswered. Our staff can eliminate hang-ups and improve customer retention.

So, the Officense team not only supports your business but acts as a part of your staff. You can decide how your calls and general business communication will be handled. We will forward calls according to your instructions anywhere in the world. Whether you work from home or have to travel for business, important calls shouldn’t be missed. And the best part about Officense’s services is you only pay for what you use.

With our 24/7 service, someone will always be there to speak with your clients, even if it’s after-hours. Hence, having our staff manage your front-end communication, gives you time to focus on your job. We obtain the information and help to grow your customer base, and you provide excellent service to your clients!

Contact us

For more information, give Officense a call at (410)814-7500, today!

No morning traffic. No rush out the door. At the office, it seems like everyone is focused on their computer, talking on the phone or online anyway. Working remotely is a growing trend in the business world. Is traditional office space really still necessary? Let’s talk about the pros and cons of working from home to see if it works for us.

WORKING REMOTELY

With new technology and ways to communicate virtually, there has been a rise in working remotely instead of in an office space. In America, there are more than 13 million people who spend at least part of their week working from home. Studies have been done on this new trend that share its many advantages. The article Four Ways to Make Working from Home Work for You discusses how “workers tend to be more productive, take less sick days, tend to feel less stressed, and work more hours than employees who are exclusively on-site”. Plus, there are the obvious advantages. Gain some flexibility with time in the morning, skipping commuter traffic, and the ability to run an errand or travel. Being able to customize your work day is appealing to everyone.

FINDING THE RIGHT BALANCE

Why isn’t everyone working remotely? The article previously mentioned also discusses the drawbacks of lacking office space. Marissa Mayer, CEO of Yahoo, explains “while there are obvious advantages to working early or being able to take [the] time to run a personal errand, it’s also easy for this to work against you. Colleagues may not know when they can reach you or may find you unpredictable”. Marissa has worked both from home and in a traditional office. She shares that when she worked from home she “made every effort to appear as if she has a ‘real office’ with a new phone line, business-sounding address, and corporate feel”. It is important to find the right balance for you and your business when deciding how to work.

HOW TO MAKE WORKING FROM HOME WORK FOR YOU

Together, you can find the perfect balance between working from home while having all the advantages of a traditional office. You can bridge the gap by getting a virtual office assistant, office space when you need it and a professional business address. You have the ability to grow your business from the comfort of your home. At Officense you will have a team of executive assistants, both in office and virtually, who tailor services to your needs. You will gain a fully trained and professional staff that will make working from home work for you.

Our executive assistants are here to provide nothing less than impressive business services. We provide high-end business facilities with fully furnished dedicated and a la carte office space, as well as conference rooms by the hour. Give Officense a call at (410) 814-7500 to meet your new staff and tour your new business location, today!

What does CRM mean? For most it means customer relationship management. However, for a non-profit group it means constituent relationship management. Kyle Haines defines it very well here. What are constituents you might ask? For a non-profit, they are the life blood of the organization. They provide the heartbeat of the organization by ensuring it has enough funds to run properly. Non-profit CRM is incredibly important because you need to keep track of your constituents and their donations.

Non-Profit CRM Complexity

Now, taking care of non-profit CRM can be a bit tricky. You have to deal with things like fundraising, marketing, engagement. You may also have to deal with human resource management and financial management. Every non-profit is different in how they need to handle CRM.

Molds

Because of this, there is no one mold that fits all non-profits in regards to CRM. Therefore, as a non-profit, you need to look at what resources are available to you and what would work best for your particular non-profit CRM problems. There is a lot of software out there that can help manage CRM. There are a lot of companies out there that can be hired to manage CRM. Most of these are faulty though as they only provide a single mold or maybe two or three. Alternatively, you can spend a lot and get something that is a little more customized for you, but still not fully customized.

Solution

This is where Officense comes in. We have a fantastic set up for non-profit CRM that takes everything about your non-profit into consideration. We fully customize our services to suit you and your organization. Whether its databases, a space to meet and greet, or simply keeping track of your calls we have it all.

Contact

For more information on Officense’s non-profit CRM services, please see our website, send an email to info@officense.com or give us a call at 410-814-7500. You are also very welcome to drop by and get to know us in person at 300 E. Lombard St. Baltimore, MD 21202.