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Author: Officense

FAMILY PRACTICE CALL HANDLING

According to medicinenet.com, family practice is “the medical specialty which provides continuing and comprehensive health care for the individual and family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences.” Having a live staff to assist your patients can play a significant role in developing efficiency.

ADVANCED CALL HANDLING WITH OUR EXECUTIVE ASSISTANTS

At Officense, our executive assistants can handle calls for you, allowing you to use your valuable time more efficiently. This could include answering FAQ’s, scheduling initial appointments, or even rescheduling for any new or current patients. You don’t have to worry about handling your schedule and workload at the same time. Our office assistants are here to cover all your call handling tasks.

For instance, one of the advantages of implementing a phone answering service is the ability to only take calls that require your specific expertise. We’re able to screen the calls and filter them, allowing for only the most important calls to connect to you while we handle the rest. Officense can work with your family practice in setting up an effective call forwarding system that sorts all callers. Furthermore, you can customize a plan that fits your practice’s needs. With Officense’s HiLivePro, you’ll have a live staff at all times, with the options of round-the-clock, and bilingual phone answering. So, if you have patients whose primary language isn’t English or you want calls 24/7, we’ll still have you covered.

REACH OUT TO US TODAY

At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your practice’s needs. For family practices, and any other medical professional, a call handling staff is incredibly beneficial. Of course, our executive assistants at Officense aim to create a pleasant, efficient experience for you and your patients. For more details, please contact us by email at info@officense.com, or you can call us at 410-814-7500.

CALL HANDLING FOR OPTOMETRISTS

An Optometrist provides eye care and vision care, aside from any medical surgeries. By WebMD’s definition, an optometrist is a “primary care doctor for your eyes.” While your passion may be to heal people’s eyes, you’ll still need assistance with the customer service aspect for your practice. Having a live staff to discuss appointments with your patients can play a significant role in developing efficiency, and can also help with the high volume of patients to workload ratio. At Officense, our executive assistants can handle calls for you, allowing you to use your valuable time more efficiently. This could include general questions and FAQ’s, scheduling initial or follow-up appointments, or even rescheduling for any new or current patients. You don’t have to worry about handling your schedule and managing your workload. Our office assistants are here to cover your call handling tasks for you.

ADVANCED CALL HANDLING

One of the advantages of implementing a phone answering service is the ability to only take calls that require your specific expertise. We’re able to screen the calls and filter them, allowing for only the most important calls to connect to you while we handle the rest. Officense can work with your practice in setting up an effective call forwarding system that sorts all callers. Furthermore, you can customize a plan that fits your practice’s needs. With Officense’s HiLivePro, you’ll have a live staff at all times, with the option of round-the-clock phone answering. So, whether you want calls only during regular hours, or you want to accept them 24/7, we’ll have you covered. You won’t have to worry about the hassle of getting too many calls with too little time to answer them.

CONTACT OFFICENSE TODAY

At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your practice’s needs. For optometrists, and any medical professional, a call handling staff is incredibly beneficial. At Officense, we aim to create a more efficient experience for you and your patients. For more details, please contact us today by email at info@officense.com, or you can call us at 410-814-7500. Talk soon!

Physician Phone Answering

According to verywellhealth.com, a physician is a doctor with a degree in the medical field, “either an M.D. or D.O., who has completed graduate training to provide health care.” Medical field workers are always busy – in between accepting new patients, scheduling appointments, and updating information. Appointment setting and schedule management plays a significant role in developing efficient physician practices, and can also help with the high volume of patients. At Officense, our executive assistants can handle calls for you, allowing your staff to use their valuable time more efficiently. This could include scheduling initial appointments for a new patient, scheduling follow-up appointments for existing patients, or rescheduling missed appointments for patients. You don’t have to worry about handling the schedule or managing your calendar. Our office assistants are here to cover your call handling tasks for you.

ADVANCED CALL HANDLING

One of the advantages of implementing a phone answering service is the ability to only take calls that relate to your specific department. Officense can work with your practice in setting up an effective call forwarding system that sorts all callers. Furthermore, you can customize a plan that fits your practice’s needs. With Officense’s HiLivePro, you’ll have a live staff at all times, for round-the-clock phone answering. So, whether you want calls only during regular hours, or you want to accept them 24/7, we’ll have you covered. You won’t have to worry about the hassle of getting too many calls with too little time to answer them.

CONTACT US TODAY

At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your practice’s needs. For any medical professional, a call handling staff is incredibly beneficial. At Officense, we aim to create a more efficient experience for your clients, and ease the workflow for the dentists. For more details, please contact us today by email at info@officense.com, or you can call us at 410-814-7500.

DENTAL OFFICE PHONE ANSWERING

Dental offices are always busy accepting new patients, scheduling appointments, and updating patient information. Appointment setting and schedule management is significant in developing an efficient dental practice, and can also help you keep up with the high volume of patients. At Officense, our executive assistants can set appointments for you, allowing your staff to use their valuable time more efficiently. This could include scheduling initial appointments for a new patient, scheduling follow-up appointments for existing patients, or rescheduling missed appointments for patients. You don’t have to worry about handling the schedule or managing your calendar. Our office assistants are here to cover your call handling tasks for you.

ADVANCED CALL HANDLING

One of the advantages of implementing a phone answering service is the ability to only take calls that relate to your specific department. Officense can work with your practice in setting up an effective call forwarding system that sorts all callers. Furthermore, you can customize a plan that fits your individual and practice’s needs. With Officense’s HiLivePro, you’ll have round-the-clock call answering with live staff at all times. So, whether you want calls only during regular hours, or you want to accept them 24/7, we’ll have you covered. You won’t have to worry about the hassle of getting too many calls with too little time to answer them.

CONTACT US

At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your practice’s needs. For any dental or medical professional, a call handling staff is incredibly beneficial. At Officense, we aim to create a more efficient experience for your clients, and ease the workflow for the dentists. For more details, please contact us today by email at info@officense.com, or you can call us at 410-814-7500.

CREDIT UNION PHONE ANSWERING

Executive Assistants

According to CreditKarma.com, credit unions are financial institutions with aspects similar to banks, “…except the members own a credit union. They’re nonprofit entities that aim to serve their members, rather than seeking a profit. Credit unions often offer better savings rates, lower loan rates and reduced fees… But you must meet certain requirements to join a credit union. The requirements vary depending on how a credit union is organized.”

24 HOUR CALL HANDLING

While credit unions allow for people to walk-in meetings with financial advisors, that’s not the trend in today’s society. People nowadays typically handle things via their phone. And you might need assistance with some of those incoming calls. With Officense, credit unions will receive dedicated phone answering services, with ability to run 24/7. There’ll be no more worrying about juggling emails and calls, along with all those in-person meetings! Our call specialists undergo rigorous training to perform as actual members of the credit union. Callers can be instantly connected to the branch, leave customized messages with us to send over, or leave a voicemail for the credit union to listen to on their own time. 24/7 phone answering services are a top priority for any financial institution.

Financial Advisors

BILINGUAL PHONE ANSWERING

With Officense’s HiLivePro, you also get the added benefit of bilingual phone answering services. Not only are calls able to be answered round-the-clock, but a wider clientele can be reached as well! Financial institutions today can’t afford to overlook those who speak more than one language. The truth is, the U.S. one of the highest concentrations of Spanish speakers in the world. So why not open up your credit union to a wider audience, and grow with the changes taking place in society? With dual phone lines, and phone tree options, HiLivePro gives your callers options to proceed in either English or Spanish.

CONTACT OFFICENSE TODAY

Reach out to Officense today to find out more about HiLivePro, and other benefits we have to offer your credit union. Our phone number is 410-814-7500, and our email is: info@officense.com. Feel free to stop by for an in-person demonstration as well. Our office hours are currently 10AM – 5PM, Monday through Friday. Officense will handle your incoming calls, so you can focus on the rest.