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Author: Officense

FAMILY PRACTICE CALL HANDLING

According to medicinenet.com, family practice is “the medical specialty which provides continuing and comprehensive health care for the individual and family. It is the specialty in breadth which integrates the biological, clinical, and behavioral sciences.” Having a live staff to assist your patients over the phone can play a significant role in developing efficiency.

ADVANCED CALL HANDLING WITH OUR EXECUTIVE ASSISTANTS

At Officense, our executive assistants can handle calls for you, allowing you to use your valuable time more efficiently. This could include answering FAQ’s, scheduling initial appointments, or even rescheduling for any new or current patients. You don’t have to worry about handling your schedule and workload at the same time. Our office assistants are here to cover all your call handling tasks.

For instance, one of the advantages of implementing a phone answering service is the ability to only take calls that require your specific expertise. We’re able to screen the calls and filter them, allowing for only the most important calls to connect to you while we handle the rest. Officense can work with your family practice in setting up an effective call forwarding system that sorts all callers. Furthermore, you can customize a plan that fits your practice’s needs. With Officense’s HiLivePro, you’ll have a live staff at all times, with the options of round-the-clock, and bilingual phone answering. So, if you have patients whose primary language isn’t English or you want calls 24/7, we’ll still have you covered.

REACH OUT TO US TODAY

At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your practice’s needs. For family practices, and any other medical professional, a call handling staff is incredibly beneficial. Of course, our executive assistants at Officense aim to create a pleasant, efficient experience for you and your patients. For more details, please contact us by email at info@officense.com, or you can call us at 410-814-7500.

OPTOMETRIST CALL HANDLING

By WebMD’s definition, an optometrist is a “primary care doctor for your eyes.” While your passion may be people’s eyes, you’ll still need assistance with your practice’s administrative tasks. Having a staff to discuss appointments with your patients can play a significant role in developing efficiency in your workplace. At Officense, our executive assistants can handle calls for you, allowing you to use your valuable time more efficiently. This could include general questions and FAQ’s, scheduling initial or follow-up appointments, or even rescheduling for any new or current patients. You don’t have to worry about handling your schedule and managing your workload. Our office assistants are here to cover your call handling tasks for you.

ADVANCED PHONE ANSWERING

One of the advantages of implementing a phone answering service is the ability to only take calls that require your specific expertise. We’re able to screen the calls and filter them, allowing for only the most important calls to connect to you while we handle the rest. Officense can work with your practice in setting up an effective call forwarding system that sorts all callers. Furthermore, you can customize a plan that fits your practice’s needs. With Officense’s HiLivePro, you’ll have a live staff at all times, with the option of round-the-clock phone answering. So, whether you want calls only during regular hours, or you want to accept them 24/7, we’ll have you covered. You won’t have to worry about the hassle of getting too many calls with too little time to answer them.

CONTACT OFFICENSE TODAY

At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your practice’s needs. For optometrists, and any medical professional, a call handling staff is incredibly beneficial. At Officense, we aim to create a more efficient experience for you and your patients. For more details, please contact us today by email at info@officense.com, or you can call us at 410-814-7500. Talk soon!

PHYSICIAN PHONE ANSWERING

According to verywellhealth.com, a physician is a doctor with a degree in the medical field, “either an M.D. or D.O., who has completed graduate training to provide health care.” Medical field workers are always busy – in between accepting new patients, scheduling appointments, and updating information.

At Officense, our executive assistants can handle calls for you, allowing your staff to use their valuable time more efficiently. This could include scheduling initial appointments for a new patient, scheduling follow-up appointments for existing patients, or rescheduling missed appointments for patients. Our office assistants are here to cover your office administrative tasks for you.

ADVANCED CALL HANDLING

An advantage of implementing a phone answering service is the ability to only take calls related to your specific department. For instance, Officense can work with your practice in setting up an effective call forwarding system that sorts all callers. Furthermore, you can customize a plan that fits your practice’s needs. With Officense’s HiLivePro, you’ll have a live staff at all times, for round-the-clock phone answering. So, whether you want calls only during regular hours, or you want to accept them 24/7, we’ll have you covered. Thus, you won’t have to worry about getting too many calls with too little time to answer them.

CONTACT US TODAY

At Officense, we have a fully-trained staff readily available to provide phone answering services for any medical professional.If you want to know more, please contact us today by email at info@officense.com, or call us at 410-814-7500.

PHONE ANSWERING FOR DENTISTS

Dental offices are always busy: accepting new patients, scheduling appointments, and updating information. Appointment setting and schedule management is significant in developing an efficient dental practice, and can also help you keep up with the high volume of patients. At Officense, our executive assistants can set appointments for you, allowing your staff to use their valuable time more efficiently. This could include scheduling initial appointments for a new patient, scheduling follow-up appointments for existing patients, or rescheduling missed appointments for patients. You don’t have to worry about handling the schedule or managing your calendar. Our office assistants are here to cover your call handling tasks for you.

ADVANCED CALL HANDLING

One of the advantages of implementing a phone answering service is the ability to only take calls that relate to your specific department. Officense can work with your practice in setting up an effective call forwarding system that sorts all callers. Furthermore, you can customize a plan that fits your individual and practice’s needs. With Officense’s HiLivePro, you’ll have round-the-clock call answering with live staff at all times. So, whether you want calls only during regular hours, or you want to accept them 24/7, we’ll have you covered. You won’t have to worry about the hassle of getting too many calls with too little time to answer them.

CONTACT US

At Officense, we have a fully-trained staff readily available to provide phone answering services for all of your practice’s needs. For any dental or medical professional, a call handling staff is incredibly beneficial. At Officense, we aim to create a more efficient experience for your clients, and ease the workflow for the dentists. For more details, please contact us today by email at info@officense.com, or you can call us at 410-814-7500.

CREDIT UNION BUSINESS SERVICES

Executive Assistants

According to CreditKarma.com, credit unions are financial institutions with aspects similar to banks, “…except the members own a credit union. They’re nonprofit entities that aim to serve their members, rather than seeking a profit. Credit unions often offer better savings rates, lower loan rates and reduced fees… But you must meet certain requirements to join a credit union. The requirements vary depending on how a credit union is organized.” It’s great news that we have financial institutions looking out for our best interests – but who’s looking out for theirs? Officense is, of course!

GREAT SPACE FOR MEETING CLIENTS

While some credit unions allow walk-in meetings with financial advisors, that’s not always the trend today. People typically handle things via their phone, and if it’s not done on the phone, they’re likely meeting up elsewhere. It’s a common thing to see advisors suggesting to meet up in a different location with their clients. Sometimes it can help create rapport between the two parties, other times it’s just more convenient to meet halfway. Either way, when you’re looking to find a quiet place to meet up and talk business, reach out to Officense! We have office and conference room space available for rent, varying in capacity sizes and located in the heart of Downtown Baltimore. It’s a great central location, as we provide a very upscale office to handle your work, and there are plenty of lunch options within walking distance to treat your clients afterwards!

24/7, BILINGUAL CALL HANDLING

Our office rentals are a great thing to experience, but we can help with a lot more than that. As we mentioned, people typically handle business on their phone. In turn, you might need assistance with some of those incoming calls. With Officense’s HiLivePro, credit unions will receive dedicated phone answering services, with ability to run 24/7. Our call specialists undergo rigorous training to perform as actual members of the credit union. Callers can be instantly connected to the branch, leave customized messages with us to send over, or leave a voicemail for the credit union to listen to on their own time.

Not only are calls able to be answered round-the-clock, but you also get the added benefit of bilingual phone answering services. Financial institutions today can’t afford to overlook those who speak more than one language. The truth is, the U.S. one of the highest concentrations of Spanish speakers in the world. So why not open up your credit union to a wider audience, and grow with the changes taking place in society? With bilingual phone lines, phone tree options, and 24/7 service, HiLivePro is your solution.

CONTACT OFFICENSE TODAY

Reach out to Officense today to find out more about HiLivePro, and other benefits we have to offer your credit union. Our phone number is 410-814-7500, and our email is: info@officense.com. Feel free to stop by for an in-person demonstration as well. Our office hours are currently 10AM – 5PM, Monday through Friday. Officense will handle your incoming calls, so you can focus on the rest.