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Author: Officense

Collections Agency Phone Answering

What’s the deal??

What exactly is a debt collector’s job?? Credit.com says “Debt collectors call to notify a person of debt that’s allegedly under their name. Debt collectors then obtain said payment from the consumer(s)”. As a collections agent, your primary focus is on outbound-call contact right? As a collector do you find yourself in the middle of a call and you get a barrage of incoming calls that are just as important? Do you feel overwhelmed by the number of calls? For collectors, it is no good to let calls just go to voicemail because you want to speak to them live. As you are only human and may need some assistance with all those incoming calls. This is why we are going to talk about Collections Agency Phone Answering today.

From a problem to a solution

Collection agency calls can be tricky to navigate for several reasons. One reason is how high a call volume collection agencies have. Another reason is not knowing what kind of calls pertain to the business you are collecting for. Also, getting the runaround from debtors is another reason. As a collections agent who is expecting calls from, or is calling clients throughout the day, this can be annoying to deal with. You don’t want to fall into the rabbit hole that is collection calls. We all know you answer one and the lines flood for all types of collection or payment calls, especially for a thriving collection company. So what’s a good solution you may ask??

We are here to Collect!!

Well…we here at Officense offer Collections Agency Phone Answering Services. With our services, your calls are answered by the lovely receptionists, here at Officense. Who then screens creditor calls and handles callers per your instruction by transferring them to the right collections dept. Our services are available 24/7, giving you less worry and less hassle! Now all calls incoming and outgoing are fielded! Isn’t that great?! All your headaches are made easier in one step. We also provide an array of business services. From reception services, message notification services, and email correspondence all your needs are handled in one place.

Contact Us!

For more information on our services, to speak with us, or to sign up today please give us a call at 410-814-7500. You may also view the information on our website or drop by our office at 300 East Lombard Street, Baltimore, MD 21202. We’d love to speak with you!

Charitable Organizations Administrative Service

As a charitable organization, there can times of uncertainty with your staff. Utilizing volunteers can sometimes be stressful. Volunteers may move on to paid opportunities, have a change in their schedule that limits their ability to meet the agreed upon hours, and so forth. This is why it is important to work with a charitable organization administrative service. At Officense, our charitable organizations administrative service will prevent any disruptions that may arise.

How will Administrative Services help your Organization?

Working with a charitable organizations administrative service can lighten the workload for your organization. There are a multitude of ways that our team can help. Correspondences, registering members or donations and website design, are just a few of those ways. Most any backend work you can handled by charitable organization administrative services. Therefore, delegating part of your workload to a charitable organization administrative service will allow you to focus on higher priorities.

Benefit of Charitable Organizations Administrative Services

According to rosterfy.com there are five common issues that organizations face when it comes to volunteer management. Issues regarding recruitment, burnout, disorganization, retention, and availability. However, with our charitable organizations administrative services, you get a dedicated team. Grow with a steady team! Instead of dealing with recruitment or retention, let us help. While you work on living up to your organization’s mission, we will make sure your image is polished and professional.

Contact us today!

Find out what services can best suit your needs. Call us today or inquire on our website! You can also schedule a tour to see the facility and become familiar with our team.

Many people felt a shift in their income or experienced struggles paying bills when the pandemic hit. Years later, there are multiple individuals who are trying to rebuild their finances. The need for a financial management consulting phone answering service is higher now than ever. The fear of finding oneself in a financial burden because of unexpected circumstances is prevalent among the country. With a recession looming, many people will be looking for ways to save where they can. This month, The Washington Post reported that the Federal Reserve has raised interest rates by 0.75 percentage points so far this year. It is likely that rates will only get higher. With the uncertainty of what is to come, the amount of calls you receive may be just as high as the inflation rates.

Be Prepared!

Here at Officense we offer a range of services that will support your business needs. With a financial management consulting phone answering service your clients, or potential clients, will be able to find out about what services you offer, set up appointments, ask questions, complete intake forms, and more.  All of these things will save you more time and allow you to sort through information more efficiently.  No matter how you need your support to look, our services as catered to your needs. What are your service options, you ask?

Services

While starting with a financial management consulting phone answering service is a good start, there are other services that may fit your needs too. Along with a financial management consulting phone answering service, we can also make outbound calls for you. Whether you want to meet with a client in person or over a video connection, we have spaces that you can rent by the hour. You can also rent an office on a more permanent basis. Need an address for your business? Try our virtual address or mail forwarding service and, maybe add a lobby listing.

Contact us today!

Find out what services can best suit your needs. Call us today or inquire on our website! You can also schedule a tour to see the facility and become familiar with our team.

Investment Advisor Live Answering

Let’s talk about why you need an investment advisor live answering service. As an investment advisor, your job is to make investment recommendations and help clients traverse the sometimes complicated world of stocks. If you want to start your own investment advisor business, however, all kinds of new responsibilities lay at your feet. Instead of actually performing your duties, you may find yourself buried in all the obligations that come with a business. Most of these obligations present themselves over the phone. Interested clients, questions about services, scheduling… your phone is your main point of contact with the rest of the world.

But…

The constant annoyance of a ringing phone in your office might make you want to cut off contact all together. Not to mention, making a client wait for you to grab the phone is a bad idea according to this article. “You don’t want to leave your caller waiting before you even have an opportunity to talk with them.” They suggest a three ring maximum. But how do you juggle all of your duties and get to the phone within three rings?

he ideal solution would be some kind of middleman who could field your calls for you. Someone to answer the phone, collect information from new clients, schedule current ones, and answer questions. While a receptionist seems like an easy answer, your new investment advisor business doesn’t exactly have the budget for another employee. This is where virtual assistants and an investment advisor live answering service come into play. For the fraction of the price of a full-time receptionist, you could be getting 24/7 phone services from the executive assistants here at Officense.

Officense is in the Professional Image Business. Our goal is to present your business as being as polished as possible. We do this by training our executive assistants to answer your phone quickly and professionally. They can schedule meetings, send out emails, and, most importantly, keep your phone lines open. You’ll never be distracted by a constantly ringing office phone again!

Reach Out!

Please don’t hesitate to call us at 410-814-7500 or send us an email at info@officense.com. We have a beautiful Inner Harbor location you’d have to see to believe, so feel free to give us a visit at 300 E Lombard Street, Suite 840, Baltimore, MD 21202.

As an Civil Litigation Lawyer, a phone answering service is just the thing you need. The need for Civil Litigation Lawyers is never ending. People have been suing each other since the beginning of time. Breached contracts, the sale of misrepresented items, the infliction of pain and suffering, etc. will never go away. In today’s digital age there are even more things to sue for. Since people will try to trick or take advantage of others, your profession will always be a necessity. While it may be hard to know when someone will need a Civil Litigation Lawyer, it is smart to be prepared. Hiring a Civil Litigation Phone Answering Service will make you prepared for those times.

HOW WILL YOU ANSWER THE CALL?

If you need assistance with completing Intake, sending out forms, or scheduling meetings with clients, we offer a range of services that will make these tasks easier. However, you can beat the influx of calls by signing up for an Civil Litigation Lawyers phone answering service today!

Use Our Civil Litigation Lawyers Phone Answering Service!

An influx of potential customers will be good for business. However, Civil Litigation Lawyers will need assistance to reach them. So, this is where we step in. Signing up for an Civil Litigation Lawyers phone answering service with Officense will allow you to maintain your current business while we vet any potential clients that want to speak with you. Any information you need to know about your potential client’s case, or whatever information you want them to know, our executive assistants are here to help.

Protect your sanity and grow your business with Officense! Sign up for an Civil Litigation Lawyers phone answering service and allow us to put our expertise into action! This way you’ll have more time to share your expertise with clients.

Contact Us!

Contact us today and find the services that work best for you! Call us at 410-814-7500 or schedule a tour.