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Author: Joya Tamrakar

Technology Specialist Phone Answering

As a technology specialist you have a lot of things on your mind. You have to keep track of all of the people that you deal with on a day-to-day basis. You also have to keep track of all the new things that come out for your field. Dealing with the various networks and programs that fall into your field is also a must. With all of this to keep track of, do you really want to have to worry about your phone too? Technology specialist phone answering may be the solution.

Important Duties

As fieldengineer.com states ” One of the most important duties is to provide all the necessary assistance to the users round-the-clock.  ” To do this, you often times need to be accessible by phone. One way or another anyways. But no one can truly be accessible 24/7 by phone or any other way. Its not conducive to good health. So how do you balance it? Why, have a technology specialist phone answering service in place to help you stay accessible and let you get the rest that you need and deserve.

Solution

At Officense we can help you do that. We have top of the line, well trained, executive assistants. They are ready to handle your calls, and many other matters, with the professional courtesy that you want and need. Whether you need someone to take down the information of what has gone wrong where. Or if you need to get appointments scheduled. We are here for you as your technology specialist phone answering service.

Other services we offer are extensive and can be found on our website, listed below, for your perusal.

Please contact us at www.officense.com, by email at info@officense.com, by phone at 410-814-7500, or come on in and see us in person at 300 East Lombard Street Baltimore, MD 21202.

Network Administrator Phone Answering

We all know that being a network administrator is a very busy job. You’ve help all of the users, ensure no one is using ‘God’ or 123 for a password, keep all networks running smoothly and much more. It can be hard to still have time to answer the phones that are plaguing you with still more work. Network administrator phone answering services may be the solution for you.

Distractions

In this busy age where everything is connected through multiple devices we often loose track of important matters. As a network administrator it is imperative that you manage to keep on track. It is also important not to get distracted so that you stay on track. Those distractions can be lessened if you have network administrator phone answering services.

Responsibilities

As rasmussen.edu states ” A network administrator is responsible for keeping an organization’s computer network up-to-date and operating as intended ” That is incredibly complex in the modern world. You have computers, servers, cell phones and telephones to deal with. Not to mention fax machines, printers, copiers and occasionally the coffee machine. Which is a machine so you should be able to fix it …right? With all of this to oversee and care for why not give yourself a bit of flexibility with network administrator phone answering services?

Network Phone Answering Services

Instead of answering your phone constantly why not stream line the process a bit? Network administrator phone answering services can be the solution for you. Officense has the ability to provide you with that solution.

You can have knowledgeable, well trained and skilled people answer the phone for you. Screen out those calls for the users that just need common sense. Ie. They are used to their computers being on all the time and can not locate the power button. You can have other calls forwarded to your cell phone or office line if its important. Ie. the server crashed. Still more calls can be sent to wherever else you choose depending on the problem. These and many more services can be provided by good network administrator phone answering services.

Contact

Procuring supurbe network administrator phone answering services is as simple as sending an email to info@officense.com. Or you can call us at 410-814-7500 or come visit us at 300 East Lombard Street, Baltimore, MD 21202.

Engineer Phone Answering

To be a successful engineer you need to find a balance of theoretical knowledge and your practical experience. You need to ensure that the decision you make are well thought out, engineered accurately, practical and within the budget. Being an engineer most of your time is spent on engineering documentation, reports and forecast. You are also responsible to communicate with your team, consider their view points and then move forward with your plan to complete each project. Besides all these responsibilities, if you run your company by yourself, you might want to reduce your work load by hiring phone answering service.

Executive Assistant

Benefits of hiring an engineer phone answering service

Officense is here to assist you in all of your phone answering needs. We offer executive phone answering services that will alleviate the stress you might have when it comes to communicating with your clients. Our executive assistants, also known as receptionists, are trained to answer calls as if they work directly for your business. They follow a call-handling script that you create during our orientation process. Our receptionists are also able to connect callers directly to you or send a message to you. This is helpful if you are unavailable or prefer not to take calls.

Advanced call forwarding

One of the many advantages of hiring a health care answering service is the ability to take only calls that relate to your specific department. Officense can work with your practice in setting up an effective call forwarding system that sorts all callers. The advantages of a call forwarding service include no missed calls from potential patients, increased mobility and flexibility. Furthermore, you can customize a plan that fits your individual and practice’s needs. All the calls will be directed to the respective departments as per your business needs.

When you purchase an Executive Assistant package, you get a virtual DID number. This is beneficial if you do not have a direct line to your business or if you prefer that clients do not have your personal number. You also get a voicemail box which is helpful when you cannot answer the phone. Having a phone answering service helps elevate your business. When people are able to talk to an actual person your business becomes more legitimate. Legitimacy is always a good way to generate clientele.

The receptionists here at Officense take a lot pride in what they do and could be incredibly beneficial for your business. Our phone answering services are especially helpful for start-up companies that are without the funds to hire receptionists of their own. If this sounds like something that you’re interested in contact us 🙂

Data Processors Phone Answering

Administrative Professionals
Administrative professionals, virtual assistant

As a data processor, you are responsible for disposing of client information using various IT systems and methods. You have to deal with collecting and storing personal data, securing it, transferring the data from one organization to another adhering to all the rules, and means used to dispose of the data of a customer or employee. Though it may not be a stressful job on a daily basis, as a solo data processor it may become hectic as the deadline approaches. Being a data processor, it is very important to have strong attention to detail so that they can manage all of the data entry and other responsibilities without any error. So, hiring a data phone answering service will allow you to focus on the more important daily operations and reduce your workload.

EXECUTIVE ASSISTANTS, the face of your company

Executive assistants may be more important for your startup business than you think. They give the first impression and convey your company’s message, which is key for your new brand’s image. For every company, customers are extremely important for the future of your business. Executive Assistants, receptionists, or any employee on the front line, are essential for your entire business.

YOUR EXECUTIVE ASSISTANTS

Don’t shy away from having your cake and eating it too! Now, it is easier for Executive Assistants to have professionally trained executive assistants who are versed in and exude your brand’s image, without having to spend time or money on staff training.

Well, with Officense it is! At Officense you will have a team of executive assistants, both in-office and virtually, who tailor services to your company’s needs. Our team comes at a fraction of the cost of hiring an assistant on your own. You will gain a fully trained and professional staff that will give your startup the great first impression it needs.

We have executive assistants to answer your calls, greet your clients, follow up with leads, schedule appointments, and much more. We also provide high-end business facilities with fully furnished dedicated and a la carte office space, as well as conference rooms by the hour.

For further details, give Officense a call at (410) 814-7500, today!

Programmers Phone Answering

In the hectic life that we call normal, there are a lot of reasons why we get phone calls. Some are to hire us, others are to ask a question or deal with a concern. Yet others are to deal with payments or supplies or a myriad of other details necessary in the modern business life. You are no different. The reason that there are programmers phone answering services is because you lead a very busy life. Often that life is packed with intense moments of concentration as you try to find that one tiny error in a long document of code.

Benefits of a Programmers Phone Answering Service

Lets face it, the majority of programmers are focused on the code and sometimes do not have the most professional presentation of themselves. Another reason that programmers phone answering services are beneficial is because we, the receptionists, can provide that professional presentation for you. First impressions count and wouldn’t you like your clients first impression to be ‘Wow! This place is professional and knowledgeable both!’ instead of ‘Oh, my. Did s/he sleep in that suit? Are they on drugs… their eyes are so bloodshot.’ or other less than savory impressions.

Granted, the latter may not describe you. Even if it does not though, wouldn’t you rather concentrate on your coding instead of getting nattered at by random people. Wouldn’t you rather have a programmers phone answering service instead of having random auto dialers interrupting your focus? What about telemarketers? I do not know about you, but I would rather remain focused instead of dealing with these petty annoyances.

Live Answer

phone answering

As howstuffworks.com says ” Live answering services give callers the opportunity to talk to someone who may be able to meet their particular needs better than an automated service. The operator also can decide whether the call is urgent enough to send through immediately. ” They can also screen those calls that are not urgent. Ie. You once requested information from a company to see if they would fit your needs. This was months ago and they are calling back to see if you are still interested. You probably are not. Okay, this one can go to voicemail or be told that you are not interested same as a regular telemarketer. Or what about those annoying auto dialer calls that are silence for eight to ten seconds before hanging up? Those you no longer have to deal with at all.

Business Address

First Impressions

Officense can provide a professional first impression for you and your business. We can also provide skilled, well trained individuals to answer your calls and redirect them as needed. Unlike many programmers phone answering services our services are tailor fitted to you and your business. Did you need a client to go to a particular webpage if they have x problem and a different one for problem y? We can send them there. We work with you, get your feedback, and work for you just like an employee that works in the desk out front would do.

Contact

If you are interested, give us a call at 410-814-7500, email us at info@officense.com, or come on in at 300 East Lombard St, Baltimore MD 21202. We look forward to seeing and/or hearing from you to answer your programming phone answering needs!