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A better business solution for Pest control services

Written by Joya Tamrakar on . Posted in Blog.

With the rise in the bedbugs and other insects in the US, the Pest control services industry continues to grow in the market. Pest control services have seen a huge growth in revenue and are projected to generate some 17.4 billion U.S. dollars by 2023. There is huge competition in the pest control service market. Pest control services have to come up with a better business solution to stay on the top and address customer problems. One of the major challenges for a pest control service company is managing customer calls, scheduling, and keeping track of leads.

One of the major challenges 
As a pest control service company, you are always out in the field, traveling to multiple work-sites to get your job done. It can be difficult to answer calls while trying to accomplish your everyday work. Answering all the calls, scheduling clients and keeping up with your calendar can get very hectic if you’re a small firm. Moreover, if you end up missing calls, it means you are missing out on leads. Today if your calls get forwarded to voicemail, customers often move on to another company. Unfortunately, for many pest control service companies hiring full-time staff to answer the phone is just not practical and may be expensive.

A better business  solution
Officense Executive Assistants can help lighten some of the stress of booking appointments and handling customer calls. For over 10 years, our company has been reliable when it comes to providing affordable call answering service. Using Officense will allow you to focus on your business without worrying about missing out on potential customers due to lack of support.

With Officense, you can have a receptionist who filters your calls and will only forward the calls that are important. Our skilled team will screen every call and you will no longer be frustrated answering calls that turn out to be a solicitor. Officense receptionists will not only answer calls from your customers, but we will also schedule appointments. Our phone answering runs 24/7, 365 days a year, so your customers will never get a busy signal or voice mail. For many of our clients, we simply send text messages with caller information so you can follow up at your convenience.

The Officense staff is ready to be of assistance and make your job easier! We don’t want your business to get in the way of business, and we also don’t want you to miss great opportunities to improve your company. Let us help keep track of your leads and provide effective follow-ups! If you’re ready to have a live receptionist greet your customers and provide excellent service, call us at 410-814-7500.